Economic Impact Payments

The Treasury Department and Internal Revenue Service announced the distribution of the economic impact payments to begin on April 9, 2020 and follow thereafter.  These payments will be distributed automatically and the vast majority of people do not need to take action.  The IRS will calculate and automatically send the economic impact payments to those eligible.  There are a lot of questions about these payments and we, as your Credit Union, want to provide you with updated information from the IRS.  For complete details, please visit the irs.gov.


Financial Assistance

New Horizons is here for you.  We understand times are tough.  If you find yourself experiencing financial difficulties due to COVID-19, please do not hesitate to contact us.  We have various programs to help you including, skip-a-pays, interest only payments, and loan deferments.  Please don’t hesitate to call Tim Kelley 513-763-1097.


Your Deposits Are Safe

While the COVID-19 pandemic brings many uncertainties, your membership at New Horizons Credit Union should not be one of them.  Your deposits are insured up to at least $250,000 per individual by the NCUA and backed by the full faith and credit of the United States Government.  A Credit Union member has never lost a penny of insured savings at an insured Credit Union.  For additional information on the National Credit Union Association (NCUA) share insurance coverage for consumers is available at MyCreditUnion.gov.

Your accounts are not at risk.  Your debit cards, credit cards and electronic transfers will continue to work throughout this pandemic.  We are here to help you in any way.  Please call or text us at 513-562-6600.


Yes, We Are Open.

Yes! We are open.  We currently have 3 branches open during the pandemic to keep our staff and our members safe.  As of right now, our lobbies are open at our Downtown, South Lebanon and Portland, TN branches.  Progress Place and MCCS are closed but will reopen very soon.  If you need to visit a branch, please visit one of the following:


637 Vine Street

Cincinnati, OH 45202
Hours: M, Tu, Th, F – 8:30 – 4:30
W – 9:00 – 4:30

South Lebanon:  Drive Thru Only
209 E Forest Ave
South Lebanon, OH 45065
Hours: M, Tu, W, Th, F – 9:00 – 5:00

Portland, TN
1155 Vaughn Parkway
Portland, TN 37148
Hours: M, T – 9:00 – 6:30
W – F – 9:00 – 4:00

Please read the Responsible Protocols set by the State of Ohio for reopening at https://coronavirus.ohio.gov/wps/portal/gov/covid-19/responsible-restart-ohio/Responsible-Protocols/.  We are excited to be back open and see our members again.